From The CEO’s Desk: This Too Shall Pass

From The CEO's Desk: This Too Shall Pass

As we navigate the murky waters of the coronavirus pandemic, the world seems to have entered uncertain times. And those deepening worries are reflected in fluctuating markets worldwide as the Black Swan event of 2020.

The coronavirus flare-up has brought one of the world’s largest manufacturers, China, to a standstill and its tremors are being felt across the globe. This has already set in motion a ripple effect across industries coupled with stock market crashes and negative bond yields. In such circumstances, we wanted to apprise you of what we are doing to handle the situation effectively. 

At KredX, we are committed to doing our part to protect you, our employees and the society as a whole to further curb the negative repercussions of the coronavirus outbreak. We will continue to support and provide seamless business even during unprecedented events such as these and will place our customers at the forefront of every decision we make as always. The team at KredX is continually assessing the evolving condition around coronavirus and have assembled an extensive counterplan to safeguard all employees and customers without impeding services. The same is being reciprocated and backed by the team in full measure. 

This involves educating our team on exercising precautionary measures such as mandatory office lock-down with work from home facility, deep cleaning & sanitising of our office spaces and a ban on travel, business meetings & face-to-face interviews. Additionally, in terms of security measures, our team is functioning on highly innovative technology that is robust enough to handle the evolving situation. All essential support to ensure smooth business operations have been provided to the team and a comprehensive strategy has been established with arrangements made to ensure seamless business continuity. We have also thoroughly examined our remote working capabilities and are well prepared for the time ahead. 

As a tech-enabled company operating digitally with no requirement for physical contact, we assure patrons that all functionalities such as a listing of invoices, purchase of deals, back-end support and customer care will continue to function as normal. 

We want to take this opportunity to thank you for your continued support and reiterate that we deeply value the trust and confidence you have placed in us through our journey so far and for what lies ahead. As we prepare to traverse this uncertain phase, we assure you that the team at KredX is working around the clock to ensure sufficient working capital for our business partners and consistent yield for our investor patrons unaffected by market volatility through uninterrupted services.

In case of any disruption to our existing toll-free customer care number, 1800 419 4919, due to technical glitches, if any, you can reach out to your RM or drop us a line at investorconnect@kredx.com if you are an investor patron or vendor.support@kredx.com if you are a business partner. Alternatively, you can also write to us at info@kredx.com or connect@kredx.com aside from the regular channels of communication. We are also available on all social media platforms (Facebook, Twitter, LinkedIn, and Instagram) as an alternate channel for communication. 

If there is anything else we can help you with outside the realm of our business, please do not hesitate to reach out to us. We strongly believe that together we can get through these trying times and we urge you and your loved ones to exercise caution and follow all precautionary measures advised by the WHO as we collectively work towards a safer and brighter tomorrow not just as a company or as a nation, but together as mankind. 

Stay safe and optimistic, for this too shall pass.