Anger is a common emotion in customer service. Often expertly channeled by enterprising customers, a customer service professional has to constantly be on his/her toes in order to deal with it properly. There are multiple ways in which this could go wrong. An angry customer quite unwilling to listen to reason is a familiar template.…
Category: business
Everything You Need To Know About Portfolio Diversification
Diversifying portfolios are a critical part of modern investment strategies. Subscribing to different monetary instruments that are unevenly spread across the financial layout of the economy will shield you from potential losses. Of course, it has to be emphasized that there is no guarantee that losses will not be procured. The key is to make…
5 Easy Tips To Improve Your Credit Score
Credit Score, an ominous term that makes even the most financially aware among us squirm in our seats. Maintaining a healthy credit score is vital to our financial well-being. The first credit information company in India, the Credit Information Bureau (India) Limited (CIBIL) was established in 2000 and has since been the most popular credit…
How To Create An Emergency Fund
Planning for emergencies is rational. It is common sense to have an emergency fund that you can depend on when disasters happen. Here is how to go about it: Know Your Financial Position: It’s great that you have decided that you needed an emergency fund to feel better equipped to deal with the unpredictability of…
Why You Should Consider Selling Your Unpaid Invoices
Small business owners are often plagued with cash flow issues. The primary cause for this is delayed payments way past their payment period. Indian SMEs, in general, give their customers about 28 days to make payments for services or products delivered. According to the Payment Practices Barometer Asia Pacific 2017 by Atradius, over 96% of…
8 Tips For Effective Invoicing Process
All businesses, big and small, are no strangers to late payments from clients and face issues with invoicing. This not only elongates the payment cycles but can also leave businesses dry. To avoid such situations, here are a few tips on best practices for invoicing. Best Practices For Invoicing Processes: 1. Automate Invoicing: Digitise invoices…