All businesses, big and small, are no strangers to late payments from clients and face issues with invoicing. This not only elongates the payment cycles but can also leave businesses dry. To avoid such situations, here are a few tips on best practices for invoicing.
Digitise invoices using templates rather than sending out physical invoices. There are several cloud-based platforms for this purpose that are easy to use. They can help set up payment reminders in case the client fails to pay on time.
Prepare a payment policy accounting for payment modes, time, and duration. Most clients pay in 30-90 days but it’s better to set a shorter term of 15 days or so from the receipt of the invoice. The payment mode and bank account should be mentioned clearly.
Invoices should be clear and straightforward. Here’s everything an invoice should contain:
Be polite and request payments on or before the said due date. Every description and payment terms should sound professional and polite. It is important to respect your clients and show that you value your business with them.
Interest fees can be a great way of getting paid on time; nobody likes to pay extra for anything. Charge an interest fee if payment is delayed. Ensure that any additional charges are clearly mentioned in the payment policy and in the invoice as well.
Wouldn’t early payments help accelerate your business cycle? Award clients who pay early by offering discounts on the invoice amount or other incentives like store credit, client gifts, coupons, or a percentage discount on future work.
Businesses should also have a process for following up. In case of delays, drop an email or give the client a reminder call. This needn’t be awkward or unpleasant. There are many automation tools that can help you with payment reminders.
Tap into the evolving fintech landscape in India with services like KredX’s invoice discounting platform. Businesses can also explore different payment services like Google Wallet, PayPal, credit cards, etc.
Businesses might find it hard to hound your customers for payments but it’s important to realize that you are simply asking for what is due to you. Happy invoicing!
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